As the situation around COVID-19 continues to evolve, we want you to be informed about your banking experience and what we are doing to protect our customers, community and employees. We are open and ready to help you navigate these changes. We have plans in place to continue to be your trusted resource during this time and we are ready to serve you. Please reach out to your local branch or contact us at 800-364-3631.
A MESSAGE FROM OUR PRESIDENT & CEO
Our community's health, well-being, and security are among Peoples Exchange Bank's highest priorities. As a responsible financial institution, we have an obligation to staff and customers in times like these.
We want to personally reassure you, as one of our valued customers, of the steps we are taking throughout our branches and with our staff to continue providing you the safest ability to deliver important financial services such as money and credit availability. Accordingly, we have reviewed our existing pandemic policy and have verified that we are ready for any and all contingencies to avoid potential disruption to our customers. Your money in Peoples Exchange Bank is safe and we are prepared to navigate through the COVID-19 crisis with urgency and a standard of banking that you've come to expect since our founding in 1912.
Our commitment is to keep you safe and informed of any changing operations or issues regarding your financial relationship with Peoples Exchange Bank. Please exercise caution during these times, keep up with the latest news, and feel confident that our team is doing the same to protect you. If you have any questions or need additional information on how we are navigating COVID-19, please call us at 800-364-3631.
Thank you for being a valued Peoples Exchange Bank customer.
Anthony Parrish, President & CEO
DIGITAL BANKING - Anytime, Anywhere Service!
Given the CDC's recommended best practice for social distancing, we encourage the use of our digital banking resources that allow you to do banking at your home or office using a desktop computer or from anywhere using your smartphone. You can view accounts, transfer funds, pay bills, make deposits and view statements. Here is a list of convenient digital banking options to help you manage your finances from the comfort of your home during this COVID-19 pandemic.
We love seeing our customers, but we also want to do our part to support a healthy community during the COVID-19 pandemic. Our lobbies are currently open, however we encourage you to utilize our digital banking resources whenever possible.
*Please note that the lobby in the following locations remains closed but our drive thru is open to serve you:
-175 Brooks Place Way, Winchester, KY
-212 Apperson Heights, Mt. Sterling, KY
-5377 Main Street, Clay City, KY
Your visit to the bank will look a little different:
Per state guidelines, you are required to wear a face covering to enter the bank. Our staff will be wearing face coverings for the safety of each other and our customers. We ask that you do the same and follow social distancing guidelines to keep 6’ feet between persons. We reserve the right to request that you remove your face covering within the security camera view, if we are not able to properly identify you. Thank you for your trust in Peoples Exchange Bank. We appreciate your understanding and assistance in keeping each other safe and healthy. If you have any questions or need to speak with a bank representative, please call 800-364-3631.
For the safety and well-being of our customers and employees, if you are experiencing flu-like symptoms or fever, please take advantage of our digital banking resources and ATMs or contact customer support for assistance rather than visiting our branch locations.
Peoples Exchange Bank will not reach out to you asking for confidential information such as your name, account number, social security number, or other personal identifying information. See the Federal Trade Commission's advice for consumers to protect yourself from scams.