COVID-19 UPDATE

We are here to serve you!  

As the situation around COVID-19 continues to evolve, we want you to be informed about your banking experience and what we are doing to protect our customers, community and employees.  We are open (drive-thru and appointment) and ready to help you navigate these changes.  We have plans in place to continue to be your trusted resource during this time and we are ready to serve you.  Please reach out to your local branch or contact us at 800-364-3631.

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A MESSAGE FROM OUR PRESIDENT & CEO

Our community's health, well-being, and security are among Peoples Exchange Bank's highest priorities. As a responsible financial institution, we have an obligation to staff and customers in times like these.  
 
We want to personally reassure you, as one of our valued customers, of the steps we are taking throughout our branches and with our staff to continue providing you the safest ability to deliver important financial services such as money and credit availability.  Accordingly, we have reviewed our existing pandemic policy and have verified that we are ready for any and all contingencies to avoid potential disruption to our customers.  Your money in Peoples Exchange Bank is safe and we are prepared to navigate through the COVID-19 crisis with urgency and a standard of banking that you've come to expect since our founding in 1912.  
 
After careful consideration, it has been decided that Peoples Exchange Bank will limit access of our branch lobbies.  Effective Wednesday, March 18th, our banking services will be limited to drive-thru only until further notice.  This decision will in no way affect your ability access your funds or complete any of your normal banking activities. Our bankers and lenders will continue to work regular office hours and are ready to help with business or personal banking needs, including mortgages, access to safe deposit boxes, loans and opening new accounts.  To make an appointment, please call 800-364-3631 or click here.  We encourage our customers to utilize digital banking whenever possible.  Through this service, many of our financial services are available right from the convenience and safety of your home.

Our commitment is to keep you safe and informed of any changing operations or issues regarding your financial relationship with Peoples Exchange Bank.  Please exercise caution during these times, keep up with the latest news, and feel confident that our team is doing the same to protect you.  If you  have any questions or need additional information on how we are navigating COVID-19, please call us at 800-364-3631.  
 
Thank you for being a valued Peoples Exchange Bank customer.
 
Sincerely,

Anthony Parrish, President & CEO


DIGITAL BANKING - Anytime, Anywhere Service!

Given the CDC's recommended best practice for social distancing, we encourage the use of our digital banking resources that allow you to do banking at your home or office using a desktop computer or from anywhere using your smartphone.  You can view accounts, transfer funds, pay bills, make deposits and view statements.  Here is a list of convenient digital banking options to help you manage your finances from the comfort of your home during this COVID-19 pandemic. 
 
Online Banking & Bill Pay
 
Mobile & Text Banking
 
24-Hour Telephone Banking
 
ATM

BRANCH SERVICES

All Peoples Exchange Bank lobbies closed from Wednesday, March 18 until further notice.  Drive-thrus will remain open.
We love seeing our customers, but we also want to do our part to support a healthy community during the COVID-19 pandemic.  Effective Wednesday, March 18th, Peoples Exchange Bank will be limiting branch banking locations to drive-thru service only.   Our bankers and lenders will continue to work regular office hours and are ready to help with business or personal banking needs, including mortgages, access to safe deposit boxes, loans and opening new accounts.  To speak with a bank representative, please call 800-364-3631. 
 
For the safety and well-being of our customers and employees, if you are experiencing flu-like symptoms or fever, please take advantage of our digital banking resources and ATMs or contact customer support for assistance rather than visiting our branch locations.
 
Make An Appointment
 
Branch Locations

SBA Resources

RELIEF ASSISTANCE OPTIONS


BE AWARE OF SCAMS

Peoples Exchange Bank will not reach out to you asking for confidential information such as your name, account number, social security number, or other personal identifying information.  See the Federal Trade Commission's advice for consumers to protect yourself from scams.
 
Learn More

WHAT YOU CAN DO 

Stay aware of the latest information on the COVID-19 outbreak and follow these basic preventive measures to take care of your health and protect others:
  • Wash your hands frequently with soap and water for at least 20 seconds.
  • Maintain social distancing.
  • Avoid touching your eyes, nose and mouth.
  • Practice respiratory hygiene by covering your mouth and nose with bent elbow or tissue when you cough or sneeze.  Then dispose of the used tissue immediately.
  • If you have a fever, cough and difficulty breathing, seek medical attention and call in advance.
  • Stay at home if you feel unwell.
  • Keep informed by visiting the resources listed below.

RESOURCES

For more information on COVID-19 visit:

Centers for Disease Control and Prevention (CDC)
World Heath Organization
Kentucky Cabinet for Health and Family Services
FDIC Coronavirus Information for Bankers and Consumers
U.S. Department of Health & Human Services